Alumni Spotlight: Mohammad Elashi

“Excellence is putting others in front of you in an effort to grow the business and ensure success of the company for everyone’s benefit. So often we want instant gratification, and it can be tempting to cut corners. But that won’t build a sustainable business. Customer service and customer loyalty are often a measure of excellence, so I believe you start with your employees. If you treat your employees with loyalty and dedication, they will be your biggest and most passionate advocates. That treatment and behavior gets passed down to the customer, creating a positive experience for everyone.”

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Legend Spotlight: Frank A. Bennack, Jr.

Frank A. Bennack, Jr.: “Excellence is something that you must continuously strive for. Excellence is about being a little better than those with whom you compete and recognizing that mediocre is not a rewarding outcome. We are human, so we won’t always win every time, but if our target is excellence and we put in the work, we can achieve excellence more often that we think.”

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